Privacy & Cookie Policy

Last updated: May 2026

This Privacy & Cookie Policy explains how MODE INTERIORS (NOTTM) LTD (“we”, “us”, “our”) collects, uses, and protects personal data when you use www.mode-interiors.co.uk (“Website”).

We are committed to complying with UK data protection law, including the UK General Data Protection Regulation (“UK GDPR”) and the Privacy and Electronic Communications Regulations (“PECR”), as enforced by the Information Commissioner’s Office.

1. Who We Are

MODE INTERIORS (NOTTM) LTD is the data controller responsible for your personal data collected via this Website.

Contact details:
Email: info@mode-interiors.co.uk

2. Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

• Contact form submissions
• Email communications
• Enquiries or service requests

b) Automatically collected data

When you visit our website, we may automatically collect:

• IP address
• Device information (browser type, operating system)
• Pages viewed and navigation patterns
• Referring URLs
• Approximate location (derived from IP address)

This is collected using cookies and similar technologies.

3. How We Use Your Data

We process personal data for the following purposes:

a) Website operation

To ensure the Website functions correctly and securely.

b) Analytics and performance improvement

We use analytics tools such as Google Analytics (GA4) to understand how users interact with our website, including:

• Page performance
• User behaviour
• Traffic sources

c) Marketing and advertising

We may use Meta Pixel and similar technologies to:

• Measure advertising effectiveness
• Deliver relevant advertising
• Track conversions

d) Communication

To respond to enquiries and provide requested information.

4. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent – for cookies, analytics, and marketing technologies
• Legitimate interest – for basic website functionality and security
• Contract – when processing is necessary to respond to enquiries or provide services
• Legal obligation – where required by law

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and analyse website performance.

Cookies are managed through CookieYes, which ensures:

• Non-essential cookies are blocked until consent is given
• Users can accept, reject, or customise cookie preferences
• Consent can be withdrawn at any time

Types of cookies used:

• Strictly necessary cookies
• Analytics cookies (e.g. Google Analytics)
• Marketing cookies (e.g. Meta Pixel)
• Functional cookies

6. Third-Party Services

We may share or allow third-party services to process limited data, including:

• Google Analytics and performance tracking
• Meta – advertising and remarketing
• Microsoft – analytics, search performance, and user behaviour insights

Microsoft Clarity & Bing Webmaster Tools

We use Microsoft Clarity and Bing Webmaster Tools to capture how you interact with our website through behavioural metrics, heatmaps, and session replay to improve our site’s functionality and search engine performance. Website usage data is captured using first and third-party cookies and other tracking technologies to help us understand user engagement.

This data is processed by Microsoft, which may store information outside the UK. For further details on how Microsoft collects and uses your data, please visit the Microsoft Privacy Statement.

We do not sell your personal data.

7. Data Sharing

We only share personal data where necessary:

• Service providers (e.g. hosting, analytics, advertising tools)
• Legal or regulatory authorities where required by law

We do not sell or rent personal data to third parties.

8. Data Retention

We retain personal data only for as long as necessary:

• Contact form data: up to 12–24 months
• Analytics data: up to 26 months
• Marketing data: typically 3–12 months
• Cookie consent records: up to 12 months

9. Your Rights

Under UK GDPR, you have the following rights:

• Right to access your data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with the Information Commissioner’s Office

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

11. International Data Transfers

Where data is transferred outside the UK (for example via Google, Meta, or Microsoft services), we ensure appropriate safeguards are in place to protect your data.

12. Cookies and Consent Management

We use a consent management platform provided by CookieYes.

Cookies are only activated after user consent, except where strictly necessary for website operation.

13. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

14. Contact

If you have any questions about this policy or how we handle your data:

Email: info@mode-interiors.co.uk

For concerns, you may also contact the Information Commissioner’s Office at www.ico.org.uk